Learn what’s new in SMB IT including preparing your operations for the AI revolution, protect from advanced cyber threats and leveraging automation to stay ahead.

Engage with Kaseya executives, product experts, and channel partners in collaborative conversations about your IT goals, solutions, and opportunities.

Join us at one of Chicago’s most iconic destinations—Gibsons Steakhouse on Rush Street. With sweeping skyline views, elegant private rooms, and the legendary cuisine that defines Chicago dining, this venue sets the stage for an unforgettable experience in the heart of the Gold Coast neighborhood.

Connect with fellow MSPs and Kaseya representatives in a high-energy environment designed for meaningful conversations, strategic partnerships, and real-world collaboration. 

12:00 | Registration, Lunch & Networking 

1:00 | Welcoming Remarks 

1:10 | Innovation Keynote 

What got the MSP industry here, is not what will get us there. Our Innovation Keynote will look at Industry trends and what is in store for Kaseya partners. 

2:00 | Break

Grab a coffee, beverage, or sweet treat in between sessions

2:15 | Revenue or Risk: How fast growing MSP's are leveraging GRC 

Increasing compliance requirements offer a massive revenue opportunity for MSPs, this session will explore how top performing MSPs are leveraging conversation around risk to position GRC solutions.

2:45 | Why AI Won't Save Your MSP - And How to Keep Clients from Leaving Because of It 

Unlock the emotional edge AI can’t touch—join Lisa Shorr for this interactive workshop to master the human skills that keep clients loyal

3:30 | Sponsor Spotlights

3:40 | Break

Grab a coffee, beverage, or sweet treat in between sessions

4:00 | Cybersecurity Threat Update

Dive into the latest Cybersecurity threats directly from our SOC, including strategies that you can implement right away to defend against them without buying any new tools.

4:30 | Flip the Script on Backup: The Recovery Revolution

Learn how MSPs are redefining backup with a focus on fast, reliable recovery—minimizing downtime, protecting client trust, and turning recovery into a true business advantage.

5:00 | Sponsor Spotlights

5:20 | Closing Remarks 

5:25 | Networking Happy Hour 

Located in Chicago’s iconic Gold Coast, Gibsons Bar & Steakhouse blends sweeping skyline views with timeless steakhouse charm and modern comforts. Whether it’s an intimate dinner or a reception for hundreds, each private room is elevated with warm details—wood bars, fireplaces, and wine cellars—paired with Gibsons’ legendary cuisine and hospitality. For over 23 years, Gibsons has defined the Gold Coast dining scene, offering an energetic atmosphere and unmatched service that turn every night into a celebration.

Parking info will be available soon. We encourage attendees to use public transportation

SPONSORS

We’re proud to partner with industry-leading sponsors who empower the MSP community with innovation, expertise, and cutting-edge solutions. Their support makes this event possible and enriches your experience with exclusive insights, demos, and resources.

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