October 28, 2024

Eden Roc Miami Beach

Autotask Community Live! 2024

Last year’s sold-out pre-day event returns to Miami this October!


Take IT operations to the next level with new features, best practices and peer learning during this exclusive Kaseya DattoCon pre-day event. In 2024, running a high-performance MSP is a must, and we know that Autotask PSA is the central business operating system powering your success. Our goal is to take this further and make Autotask your Intelligent Business Operating system, and the announcements at this year’s Autotask Community Live will be a major step toward realizing that vision.


Autotask Community Live in 2023 sold out, so don’t miss your opportunity to save your seat now! 

Level Up Your IT Operations

With the power to manage every aspect of your business, Autotask has grown to become the channel’s go-to business operating system. Join us during this mini-conference as we take a deep dive into best practices, workflows, and integrations to take your IT operations to the next level.

Exclusive sessions focused on elevating your service desk

Insightful conversations with
IT leaders

Technical deep dive to optimize your service desk

GET YOUR TICKETS TODAY

Buy a ticket and book your seat today.

Hurry! Seats are limited.

TICKET

CONFERENCE PASS

$899

TICKET

CONFERENCE PASS + TRAINING

$1198

TICKET

3 NIGHT HOTEL BUNDLE + CONFERENCE PASS

$1699

TICKET

4 NIGHT HOTEL BUNDLE + CONFERENCE PASS

$1999

ADD-ON

GUEST PASS

Add a Guest to your Ticket (provides access to evening social events only)

$299

AGENDA

MONDAY, OCT 28

All sessions are in Eastern Time

Breakfast & Networking

07:30 PM

07:30 AM - 09:00 AM

Welcome Remarks

09:00 AM

09:00 AM - 09:10 AM

Travis Brittain

Director, Product Marketing

Kaseya

Wendy Har

Senior Director of Product Marketing

IT Glue

The State of IT Operations

09:10 AM

09:10 AM - 09:45 AM

Nadir Merchant

General Manager, IT Operations Products

Kaseya

The Future of PSA

09:45 AM

09:45 AM - 10:30 AM

Kevin Sequeira

General Manager, PSA Suite

Kaseya

Morning Networking Break

10:30 AM

10:30 AM - 11:00 AM

Autotask Product Update

11:00 AM

11:00 AM - 11:40 AM

Alex D'Aquila

Sr. Product Manager I

Datto

Workshop: Supercharge your Service Desk Process

11:40 AM

11:40 AM - 12:20 PM

Sponsor Session - TimeZest

12:20 PM

12:20 PM - 12:25 PM

Sponsor Session - Moovila

12:25 PM

12:25 PM - 12:30 PM

Lunch

12:30 PM

12:30 PM - 01:30 PM

Workshop: Configure New Customers and Services Profitably

01:30 PM

01:30 PM - 02:10 PM

The Trifecta Effect – Game-Changing Workflow Efficiency

02:10 PM

02:10 PM - 02:50 PM

Sponsor Session

02:50 PM

02:50 PM - 02:55 PM

Afternoon Networking Break

02:55 PM

02:55 PM - 03:25 PM

Panel Session

03:25 PM

03:25 PM - 04:05 PM

Unlock Growth with these 10 Must-Use Autotask Features


04:05 PM

04:05 PM - 04:40 PM

04:40 PM

Sponsor Session - OpenText Cybersecurity

04:40 PM - 04:55 PM

04:55 PM

Closing Remarks

04:55 PM - 05:00 PM

Networking Happy Hour

05:00 PM

05:00 PM - 06:00 PM

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