October 2, 2023

JW Marriott, Miami

Kaseya DattoCon is officially sold out.

However, if you have already purchased a ticket, you can still register for Autotask Community Live at no additional cost.

1. Follow this link to edit your registration

2. Select 'Already Registered?' & enter your registration details

3. Select 'Modify Registration'

4. Add Autotask Community Live and click submit to secure your spot! 

Autotask Community Live is Back!

Take your IT Operation to the next level and connect with your peers during this exclusive Kaseya DattoCon pre-day event.  

In 2022 we revived the Autotask brand, now in 2023 we are continuing to invest in Autotask by bringing the Autotask Community Live event to Kaseya DattoCon in Miami!

Join the pre-day return of Autotask Community Live on October 2 to learn all about Autotask and the expanded IT Operations suite including IT Glue.

Level Up Your IT Operations

With the power to manage every aspect of your business, Autotask has grown to become the channel’s go-to business operating system. Join us during this mini-conference as we take a deep dive into best practices, workflows, and integrations to take your IT operations to the next level.

Exclusive sessions focused on elevating your service desk

Insightful conversations with
IT leaders

Technical deep dive to optimize your service desk



All sessions are in Eastern Time

Welcome Remarks

09:00 AM

09:00 AM - 09:10 AM        MET 1

Travis Brittain

Director, Product Marketing


Wendy Har

Senior Director of Product Marketing

IT Glue

The State of IT Operations

09:10 AM

09:10 AM - 10:00 AM        MET 1

Nadir Merchant

General Manager, IT Operations Products



10:00 AM

10:00 AM - 10:20 AM        PRE-FUNCTION AREA

The Future of PSA : Innovative, Integrated, Intelligent

10:20 AM

10:20 AM - 10:50 AM        MET 1

Kevin Sequeira

General Manager, PSA Suite


Autotask Product Update

10:50 AM

10:50 AM - 11:20 AM        MET 1

Alex D'Aquila

Sr. Product Manager I


Natalie Mayo

Sr. Solutions Engineer


The Trifecta Effect: Datto RMM and IT Glue Product Update

11:20 AM

11:20 AM - 12:00 PM        MET 1

Matthe Smit

General Manager

Datto RMM

Anya Perelyhina

Director of Product

IT Glue


12:00 PM

12:00 PM - 01:00 PM        PRE-FUNCTION AREA

Build a Happier, Better, Faster, Stronger Service Delivery Team: A Panel Discussion

01:00 PM

01:00 PM - 01:30 PM        MET 1

Nicole LaFreniere

Sr. Manager, Implementation Services


Main Stage - Sponsor Sessions - OpenText Cybersecurity

01:30 PM

01:30 PM - 01:45 PM        MET 1

Main Stage - Sponsor Sessions - Cytracom

01:45 PM

01:45 PM - 02:00 PM        MET 1

ACL Break

02:00 PM

02:00 PM - 02:30 PM        PRE-FUNCTION AREA

Overcoming the Top Challenges of Today’s MSP Service Departments: 3 Strategies and Solutions

02:30 PM

02:30 PM - 03:00 PM        MET 1

Erick Simpson

MSP Expert, Influencer, and Thought Leader

Automating Back-Office Operations for Growth Acceleration

03:00 PM

03:00 PM - 03:30 PM        MET 1

Kevin Sequeira

General Manager, PSA Suite

Jeanette Haugen

Chief of Product Development


Future-ready IT Operations: Harnessing Autotask for Automations

03:30 PM

03:30 PM - 04:00 PM        MET 1

Natalie Mayo

Sr. Solutions Engineer


Andrew Osterhout

Sr. Product Manager


Networking Happy Hour

04:00 PM

04:00 PM - 06:00 PM        BASKETBALL COURT

Erick Simpson

MSP Expert, Influencer, and

Thought Leader

Wayne Hunter

Co-Founder & CEO

Avtek Solutions Inc.

Andrew Wipperfurth

Director of Operations 

CTI Technology

Jared Krick

Senior Solution Specialist