APRIL 29, 2024

MGM GRAND RESORT | LAS VEGAS

Hang out with the GlueCrew and elevate your Xpertise during the GlueXperience!

Join us at the GlueXperience on April 29th to learn all about IT Glue!

EXCLUSIVE IT GLUE CONTENT TO TURBOCHARGE YOUR BUSINESS

  • Learn to navigate IT Glue like a pro during our pre-day sessions.
  • Unlock the power of automation and collaboration, be the first to see IT Glue's innovative features.

TAKE FULL ADVANTAGE OF EVERYTHING IT GLUE HAS TO OFFER

IT Glue is at the heart of everything Kaseya does. Join us during this mini-conference as we take a deep dive into integrations, workflows, and collaboration.

AGENDA

APRIL 29, 2024

All sessions are in Pacific Time

7:30 AM

Breakfast & Registration Opens

7:30 AM - 09:00 AM         Rm. 155, Level 1

State of the "Glue" Evolution and Product Update

9:00 AM

9:00 AM - 10:10 AM           GlueXperience Main Stage (Rm. 163)

Nadir Merchant

General Manager & CTO, Kaseya

10:10 AM

Welcome Remarks

10:10 AM - 10:20 AM           GlueXperience Main Stage (Rm. 163)

Amanda Luong

AVP, Account Management, Kaseya

Wendy Har

Senior Director of Product Marketing, Kaseya

Navigating New Horizons: The Future of IT Operations

10:20 AM

10:20 AM - 11:00 AM         GlueXperience Main Stage (Rm. 163)

Kevin Sequeira

General Manager of PSA Suite, Kaseya

11:00 AM

A.M. Refreshment Break

11:00 AM - 11:20 AM          Rm. 155

Automation Workshop: The Power of AI and API to Level your IT Documentation

11:20 AM

11:20 AM - 12:05 PM         GlueXperience Main Stage (Rm. 163)

Joaquin Rodriguez

Customer Success Engineer, Kaseya

Abel Concepcion

Senior Customer 

Success Engineer, Kaseya

Beyond the Frontlines: Unveiling the Unseen Forces Shaping IT Excellence

12:05 PM

12:05 PM - 12:50 PM         GlueXperience Main Stage (Rm. 163)

Jeanette Haugen

Chief of Product 

Development, Kaseya

Wendy Har

Senior Director of 

Product Marketing, Kaseya

GlueXperience Lunch

12:50 PM

12:50 PM - 1:50 PM         Rm. 155

1:50 PM

IT Trifecta Workshop: Turbocharge Service Delivery

1:50 PM - 2:35 PM         GlueXperience Main Stage (Rm. 163)

Natalie Mayo

Abel Concepcion

Senior Solutions 

Engineer, Kaseya

Senior Customer 

Success Engineer, Kaseya

2:35 PM

Maximize IT Documentation ROI: Key Strategies and Hidden IT Glue Gems

2:35 PM - 3:20 PM         GlueXperience Main Stage (Rm. 163)

Sarah Barrett

Senior Solutions 

Specialist, Kaseya

Thomas Griffith

Product Owner, Kaseya

3:20 PM

P.M. Refreshment Break

3:20 PM - 3:50 PM            Rm. 155

3:50 PM

Real-World IT Documentation Success Stories: IT Glue Partner Spotlights

3:50 PM - 4:35 PM         GlueXperience Main Stage (Rm. 163)

Wendy Har

Senior Director of Product Marketing,

IT Operations, Kaseya

Chad Wiggins

Co-Founder and Director of Business Development, PulseOne

Jason LaPorte

Chief Technology Officer and Chief Information Security Officer, Power Consulting Group

Brad Dunning

Director of Integration Services, Networking Technologies + Support

4:35 PM

You’ve Tried CSAT Now Try Crewhu!

4:35 PM - 4:40 PM         GlueXperience Main Stage (Rm. 163)

Ryan Denning 

Vice President, Crewhu

4:40 PM

ClientOnboarder – New Software release from Cii that kick starts your IT documentation.

4:40 PM - 4:45 PM         GlueXperience Main Stage (Rm. 163)

Brian Allen

Senior Business Development, Cii Technology

Hey, Firewall! It's the 90s Calling. They Want You Back!

4:45 PM

4:45 PM - 4:50 PM         GlueXperience Main Stage (Rm. 163)

John Tippett

COO, Cytracom

Closing Remarks

4:50 PM

4:50 PM - 5:00 PM         GlueXperience Main Stage (Rm. 163)

Wendy Har

Senior Director of Product Marketing, Kaseya

Amanda Luong

AVP, Account Management, Kaseya

Pre-day Happy Hour

5:00 PM

5:00 PM - 6:00 PM         Expo Hall | Marquee Ballroom

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